Tilera.in  we values your trust and is committed to protecting your personal information. This Privacy Policy explains how Tilera.in collects, uses, shares, and safeguards the data you provide when you access our website, use our tile fixing services, or interact with us in any other way. By visiting Tilera.in, you agree to the terms outlined below.

1. Information We Collect

When you use Tilera.in or our services, we may collect the following information:

Personal Identification Details: Name, phone number, email address, location, and postal address.

Project Information: Details related to tile fixing requirements, flooring measurements, property type (residential, commercial), and design preferences.

Transactional Information: Payment details (processed securely through trusted third-party providers), billing addresses, and order history.

Technical Data: IP address, browser type, device information, operating system, and cookies that track your interactions with our website.

Communication Data: Records of inquiries, support requests, or feedback provided through forms, email, or phone calls.

2. How We Use Your Information

Tilera.in uses collected data for the following purposes:

Service Delivery: To process tile fixing requests, provide quotations, and complete on-site installation projects.

Customer Communication: To respond to inquiries, confirm bookings, and send project updates.

Marketing & Promotions: To provide personalized offers, newsletters, and service updates.

Website Improvement: To analyze traffic patterns, improve usability, and enhance user experience.

Legal Compliance: To meet tax, regulatory, and business requirements under Indian law.

3. Sharing of Information

Tilera.in does not sell, rent, or trade personal data to third parties. However, we may share your data in the following cases:

Service Providers: Trusted contractors, tile experts, or logistic partners to execute your project.

Legal Requirements: To comply with court orders, government regulations, or enforce legal rights.

Business Transfers: In case of mergers, acquisitions, or restructuring, your data may be transferred to new owners with the same privacy protections.

4. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and analytics tools to enhance functionality. Cookies help us remember user preferences, track performance, and personalize content.

You may disable cookies in your browser settings, but certain features of Tilera.in may not function optimally without them.

5. Data Retention

We retain personal information only for as long as necessary to fulfill service obligations, comply with legal standards, or resolve disputes. Once no longer required, your data is securely deleted or anonymized.

6. Data Protection & Security

Tilera.in implements strict security practices, including:

SSL encryption for all website traffic.

Secure payment gateways for transactions.

Restricted internal access to sensitive data.

Regular audits to prevent unauthorized access or misuse.

However, no method of data transfer over the Internet is completely secure, and we cannot guarantee 100% security.

7. User Rights

As a user of Tilera.in, you have the following rights under Indian data protection laws:

Right to Access: Request a copy of the personal information we hold.

Right to Correction: Correct or update inaccurate details.

Right to Deletion: Request deletion of personal data (subject to legal obligations).

Right to Withdraw Consent: Opt out of marketing communications anytime.

Right to Restrict Processing: Limit how we use your personal data.

For requests, please contact us at tilerahyd@gmail.com
or call us at +91 8464937884.

8. Third-Party Links

Tilera.in may contain links to third-party websites, including tile suppliers, home renovation blogs, or service affiliates. We are not responsible for the privacy practices of external sites and encourage users to review their policies before sharing information.

9. Children’s Privacy

Tilera.in services are not directed at individuals under 18 years of age. We do not knowingly collect data from minors. If we discover that a minor has provided personal information, it will be deleted immediately.

10. International Users

Although Tilera.in operates primarily in India, users from outside India may access our website. By using our platform, you consent to the transfer and processing of your data in India.

11. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Tilera.in
 Email: tilerahyd@gmail.com

Phone: +91 8464937884
 Address: Pranava Group, beside Harsha Toyota Showroom, Land Mark Residency, Kothaguda, Hyderabad, Telangana 500084